We at Mazekaro Resorts respect your privacy. Any personal information provided by you (such as name, email, phone number, and booking details) will only be used for:

• Confirming your booking
• Providing customer support
• Communicating important updates

We do not sell or share your personal information with third parties except as required by law or to complete your booking process (such as payment gateways).

Your data is securely stored and protected against unauthorized access.

At Mazekaro Resorts, once the booking is confirmed, cancellation is allowed but with some deduction.

However, in case of unavoidable situations such as:

• Government restrictions
• Natural calamities
• Any genuine issue

Customers can contact our support team for assistance. Any approved refunds will be processed back to the original payment method within 7-10 working days.

Please note that partial refunds or rescheduling may be offered at the sole discretion of Mazekaro Resorts management.

At Mazekaro Resorts, we provide only resort booking and entry ticket services. We do not ship or deliver any physical goods.

Booking Confirmation Process:

• Instant confirmation upon successful payment
• Confirmation serves as proof of booking
• Must be presented at resort entrance for admission

If You Don't Receive Confirmation:

1. Wait for 24 hours from payment time
2. Contact our support team with payment details if still not received

No shipping charges - our services are completely digital.